QAnswer now offers more granular source-level traceability for answers pulled from large documents. It highlights precise sentence fragments, anchors them with numbered references, and scrolls directly to their location in the file. Whether working with contracts, specs, policy docs, or multi-section reports, this update reduces the overhead of manual verification and improves transparency across complex datasets.

Claude 3.7 Sonnet is now available in QAnswer, fully hosted within the EU. Known for its balanced performance on reasoning, summarization, and structured outputs, it’s a solid option for enterprise use cases. Teams can now select Claude alongside other available models like QAnswer LLM, GPT-4o Mini, or Mistral Medium—choosing the one that best fits their technical and compliance requirements.

This flexibility means users can run sensitive queries on internal documents without leaving EU borders, choose a lighter or faster model for high-volume workloads, or experiment with different LLMs to see which one fits their workflow best. Whether integrating AI into support, legal, compliance, or R&D, organizations now have the flexibility to adapt QAnswer to their technical and organizational needs.

This flexibility means users can run sensitive queries on internal documents without leaving EU borders, choose a lighter or faster model for high-volume workloads, or experiment with different LLMs to see which one fits their workflow best. Whether integrating AI into support, legal, compliance, or R&D, organizations now have the flexibility to adapt QAnswer to their technical and organizational needs.

QAnswer now supports human takeover, enabling a seamless switch from AI responses to live human agents within the same chat interface. When triggered, the assigned staff receives an email notification with a direct link to join the session and respond manually. This is ideal for workflows requiring human validation, escalation, or oversight—especially in sensitive or regulated contexts. The feature integrates natively and supports hybrid support models out of the box.

QAnswer now supports human takeover, enabling a seamless switch from AI responses to live human agents within the same chat interface. When triggered, the assigned staff receives an email notification with a direct link to join the session and respond manually. This is ideal for workflows requiring human validation, escalation, or oversight—especially in sensitive or regulated contexts. The feature integrates natively and supports hybrid support models out of the box.